OUR PURCHASING SERVICE
SMART TECHNOLOGY
BUILT TO LAST
THEY TRUST US
THEY TRUST US
THEY TRUST US
FIND YOUR SOLUTION
CHOOSE THE RIGHT DEVICE FOR YOUR OPERATION
Every operation has unique requirements. Compare the features of each system and find the best solution for your groups, venues and guided experiences.
PRIME TOUR GUIDE SYSTEM
THE PROFESSIONAL TOUR GUIDE SYSTEM FOR
ALL TYPES OF GUIDED ACTIVITIES
Designed for tour operators, guides and organisations that require clear, reliable communication and effortless operation. Its balance of performance, autonomy and ease of use makes it the ideal solution for daily operations and guided activities of any size.
Ideal for:
Urban guided tours
Shore excursions
Cultural and sightseeing tours
Daily guided activities
Key benefits:
Built for intensive daily use
Up to 100 hours of battery life
Fast and easy setup with CS.Tap&Connect
ULTRA TOUR GUIDE SYSTEM
THE SMART TOUR GUIDE SYSTEM FOR
MULTI-SPEAKER EXPERIENCES
Designed for organisations managing multiple groups, several speakers or high-volume operations. Its advanced features adapt seamlessly to more complex environments that require greater coordination, flexibility and operational control.
Ideal for:
Guided tours with multiple groups running simultaneously
Conferences and seminars with several speakers
Long-duration tours and excursions
Key benefits:
Up to 150 hours of battery life
MultiSpeaker communication technology supporting up to 4 speakers
5115 interference-free channels with AI-powered automatic selection
Instant pairing at the touch of a button
DUO TOUR GUIDE SYSTEM
THE TOUR GUIDE SYSTEM THAT TURNS
LISTENERS INTO PARTICIPANTS
Designed for environments where interaction is part of the experience. Its two-way communication system allows participants to engage in real time, encouraging dialogue, collaboration and more dynamic group communication.
Ideal for:
Corporate training sessions
Technical visits
Industrial site inspections
Educational groups
Key benefits:
Two-way Push-to-Talk communication system
Supports up to 4 speakers simultaneously with unlimited listeners
755 interference-free channels
Instant pairing with CS.Tap&Connect
SMART AUDIO GUIDE
THE AUDIO GUIDE THAT
ADAPTS TO EVERY EXPERIENCE
Designed for experiences that combine different ways of engaging visitors. Its ability to operate as an audio guide, tour guide system or GPS audio guide makes it a flexible solution for dynamic tours, immersive experiences and hybrid visitor journeys.
Ideal for:
Guided and self-guided experiences
Immersive and theatrical tours
City tours and dynamic routes
Experiences combining audio content and live guiding
Key benefits:
MixGuide technology: audio guide and multi-speaker tour guide system in a single device
Automatic audio playback triggered by geolocation
Remote management of routes and content with CS.LeaderGuide
Fast bulk content loading and updates with Content Downloader
PULSE AUDIO GUIDE
THE EVOLUTION OF THE
TRADITIONAL AUDIO GUIDE
Designed for museums, heritage sites and cultural venues looking to deliver simple and efficient self-guided tours. Its combination of smart technologies expands the possibilities of every visit, enabling more dynamic, automated and interactive experiences while maintaining ease of use.
Ideal for:
Museums and galleries
Historical and heritage sites
Multilingual self-guided tours
Key benefits:
Easy content selection via numeric keypad
Fast bulk content loading and updates with Content Downloader
Up to 400 hours of content across 20 different languages
Audio guide, tour guide system and GPS guide modes in a single device
HOW TO BUY OUR DEVICES
HOW DOES OUR PURCHASING SERVICE WORK?
Our professional purchase process is designed for tour operators, cultural venues, and companies seeking reliable guide systems.
From device selection and configuration to worldwide shipping, we deliver fully tested equipment ready-to-use. Flexible purchasing options, scalable quantities, and dedicated technical support ensure a secure, long-term solution for your business.
Select the devices that best fit your tours or projects. Our sales team helps you define model of devices, configurations, quantities, and optional customizations to match your operational needs.
We prepare a clear, customized commercial offer based on your requirements. Once approved, you simply confirm your order.
Standard terms: 100% prepayment.
For larger or long-term projects, alternative payment conditions can be agreed and formalized through a supply contract.
Once payment is received, we assemble and test your equipment to ensure optimal performance.
Assembly time: 4–10 business days, depending on configuration and quantity.
REAL EXPERIENCES
CHOSEN BY PROFESSIONALS WORLDWIDE
Every project is different, but they all rely on the same foundation: reliable technology, expert guidance and long-term support.
At the end, a very kind person working for Crystal Sound was collecting the devices again.
Omar is always attentive to ensure everything runs smoothly, and it's a pleasure to work with him as part of a team. He makes everything flow and be carried out in the best possible way, without any worries regarding his work, which is greatly appreciated when juggling multiple tasks.
Thank you, Omar, for your meticulous work, your patience, and above all, for delivering audio guides that work flawlessly.
The guides are delighted with you, and the staff in Cádiz are also amazed and incredibly grateful.
100% recommend!
WHY CHOOSE US
IT'S NOT JUST WHAT WE DO
IT'S HOW WE DO IT
Ready-to-use equipment
All devices are delivered fully configured, tested, and ready for immediate use.
Clear purchase conditions
Transparent pricing, defined payment terms, and contractual clarity for professional buyers.
Worldwide shipping
Reliable international logistics with professional carriers and secure delivery to your location.
24/7 technical support
We provide expert assistance before, during and after purchase. Always available when you need us.
Customisable solutions
Devices can be personalised with your logo and selected colours, helping you reinforce your brand and create a consistent experience.
2 Year warranty with after sales service
All our devices come with a 2 year warranty and dedicated after-sales support, including remote assistance and training sessions, so you can operate with complete peace of mind.
GET YOUR QUOTE
LET'S FIND THE RIGHT GUIDE SYSTEM SOLUTION FOR YOUR TOUR
Share a few details about your operation usage needs, and quantities. Our team will prepare a tailored quotation based on your needs.
FAQs
WHAT TOUR OPERATORS
ASK US
Yes. All Crystal Sound devices include a 2-year official warranty covering manufacturing and technical defects.
After your purchase, you gain access to our after-sales support team, with remote technical assistance, configuration guidance, and optional training sessions for your staff. This ensures your team can operate the devices efficiently and with confidence from day one.
Yes, we ship our devices internationally using professional logistics partners
No minimum order is required. For large quantities, special conditions may apply.
Yes. We offer customisation options such as logo printing and colour selection for qualifying orders.
Standard payment terms are 100% prepayment. Alternative terms can be agreed on a case-by-case basis.
Assembly time is typically 4–10 business days, depending on configuration and order size.
LET YOUR STORIES BE HEARD!
We help you identify the guided-tour system solution that best fits your business needs.
Email address
hello@crystalsound.eu
