PRIME TOUR GUIDE SYSTEM
HIGH-PERFORMANCE COMPACT
TOUR GUIDE SYSTEM
A lightweight yet powerful device featuring advanced noise reduction and superior digital audio technology — engineered to deliver crystal-clear sound to large groups, even in challenging outdoor or high-noise environments.
Recognized as the Wireless Tour Guide System of the year in Europe 2025
OPERATING MODES
PRIME TOUR GUIDE SYSTEM FOR
CULTURAL TOURS URBAN WALKING TOURS SHORE EXCURSIONS DAILY TOURS
Designed for professionals who need clear, reliable audio in any enviroment. Prime works with a transmitter that connects to an unlimited number of receivers to guide a large tour group with clear audio, ensuring an organized and smooth experience.
Transmitter
The transmitters broadcast the guide’s voice.
Unlimited number of receivers
The receivers instantly play it back in the participants’ headphones.
App CS.Counter
This app allows real-time counting of active units and baterry level checks with just a swipe
Charging case
Charge up to 36 radio guides simultaneously, ensuring they are always ready for use.
THE SOLUTION TRUSTED BY TOUR OPERATORS ACROSS EUROPE
Streamline group management, reduce setup times and ensure clear communication, even in demanding environments.
GET A TAILORED PROPOSAL FOR YOUR OPERATION
THEY TRUST US
THEY TRUST US
THEY TRUST US
KEY TECHNOLOGIES
TECHNOLOGIES THAT WORKS FOR YOU
Our proprietary technology simplifies setup, streamlines group control and ensures reliable performance, helping tour operators run guided experiences more efficiently.
CS.Tap&Connect
Quick and easy one-button pairing to instantly connect transmitters with multiple receivers
CS.LeaderControl
Smart remote control system that optimizes battery and coordinated group use, simplifying device management during the tour.
CS.Counter App
With a single action, it automatically inventories all devices and displays real-time battery status for each unit.
TECHNICAL RESOURCES & DOCUMENTATION
EVERYTHING YOU NEED TO KNOW
ABOUT PRIME TOUR GUIDE SYSTEM
PRODUCT BROCHURE
Features, applications and technical specifications of the system.
USER GUIDE
Setup, operation and usage recommendations.
TECHNICAL RESOURCES
Additional documentation, support materials and reference resources.
FAQs
WHAT TOUR OPERATORS
ASK US
One transmitter can connect to an unlimited number of receivers, making the Radioguide Prime ideal for large groups guided tours.
The system offers a stable transmission range of up to 150 meters, allowing guides to move freely while maintaining consistent audio quality, both indoors and outdoors.
No. The Radioguide Prime operates in the globally authorized 2.4–2.483 GHz frequency band, so no licenses or certifications are required, making it suitable for international use.
Very easy. Thanks to our CS. Tap&Connect technology, transmitters and receivers are synchronized with a single button, allowing fast setup even for large groups. Synchronization is only required once per group.
Yes. The Radioguide Prime is compatible with previous Crystal Sound devices, allowing businesses to expand or upgrade their existing equipment without replacing their entire fleet.
Absolutely. Designed for intensive, day-to-day professional use, the Radioguide Prime combines durability, long battery life, and advanced audio technology, making it a reliable investment for tourism and cultural businesses.
Yes. Crystal Sound offers customizable housings, enabling you to brand the Radioguide Prime with your company logo for a more professional and recognizable appearance.
Reduce device losses and save time
Our tour guide systems, combined with the CS.Counter app, allow guides to count devices in seconds, streamline preparation, and minimize equipment losses after every tour.
Fast charging and extended battery life
Fully charged in just 2 hours and offering up to 100 hours of operation—significantly longer than most tour guide systems on the market.
24/7 Technical support
Our expert team is available at all times to assist you, guide you, and resolve any questions or issues you may have with our devices
Secure payments & worldwide shipping
We offer multiple secure payment options and ship worldwide, adapting to your schedule and operational needs.
2 Year warranty with after sales service
All our devices come with a 2 year warranty and dedicated after-sales support, including remote assistance and training sessions, so you can operate with complete peace of mind.
Delivery & collection wherever you are
We handle both delivery and equipment collection, saving you time and simplifying logistics for your tour, event, or guided activity.
LET YOUR STORIES BE HEARD!
We help you identify the guided-tour system solution that best fits your business needs.
Email address
hello@crystalsound.eu
