SMART AUDIO GUIDE SYSTEM
AUDIO GUIDE + TOUR GUIDE WITH
AI TECHNOLOGY
An innovative hybrid solution combining the autonomy of self-guided tours with the dynamic, real-time interaction of live guided experiences. Our AI-driven technology delivers intelligent adaptive configuration, automatically optimizing audio performance and enhancing the overall listening experience.
We are recognized as:
OPERATING MODES
SMART AUDIO GUIDE SYSTEM FOR
SIGHTSEEING TOUR CULTURAL CENTERS HERITAGE ROUTES ART GALLERIES INTERACTIVE TOURS IMMERSIVE EXPERIENCES
This mode triggers audio playback via our CS.LeaderGuide app, previously configured for each point along the route, with no guide intervention required.
MP3 content is recorded and synchronized throughout the tour
Smart Audio Guides
Pre-recorded MP3 content is uploaded to the Smart audio guides
App CS.Leaderguide
Our app enables remote management and activation of audio content on Smart audio guides
The audio guide automatically plays the preconfigured content set in the CS.LeaderGuide app
Charging case
Charge up to 36 audio guides simultaneously, ensuring they are always ready for use.
The GPS Audioguide is a system that combines software, hardware, and a mobile application, designed to deliver automated and geolocated guided tours for urban, panoramic, or group excursions. It allows operators to create, manage, and execute tour routes that play automatically according to the vehicle’s or group’s GPS position.
GPS Guide Platfom
The operator creates or selects a tour route using the GPS Guide web platform.
App GPS Guide
Smart Audio Guides
An innovative solution that combines the technology of an audio guide and a tour guide system in a single device. By simply connecting a microphone to the transmitter, the audio guide instantly becomes a traditional wireless tour guide system.
Transmitter
The transmitters synchronize with the audio guides and, when a microphone is connected, broadcast the guide’s voice in real time
Smart Audio Guides
Pre-recorded MP3 content is uploaded to the Smart audio guides
App CS.Leaderguide
Our app enables remote management and activation of audio content on Smart audio guides
The audio guide automatically plays the preconfigured content set in the CS.LeaderGuide app, and when the guide activates the transmitter, participants begin listening to the live audio.
Charging case
Charge up to 36 audio guides simultaneously, ensuring they are always ready for use.
THE SOLUTION TRUSTED BY TOUR OPERATORS AND MUSEUMS ACROSS EUROPE
Streamline group management, reduce setup times and ensure clear communication, even in demanding environments.
GET A TAILORED PROPOSAL FOR YOUR OPERATION
FEATURED APPS
CRYSTAL SOUND APPS THAT
POWER YOUR TOURS
Our apps and platforms help you manage devices, content and tours more efficiently—before, during and after every guided experience.
Save time organizing each tour
Organize devices into groups, design custom tour routes, manage multilingual content, and remotely control content delivery in real-time.
Simple, Precise, Automated
A complete GPS-based tour management system that combines centralized planning with real-time, automated tour operation.
Designed for tour operators who need precision, efficiency, and full control—before, during, and after every tour.
- GPS Guide App: automate tour operation and control everything on the go. The GPS Guide app synchronizes GPS positioning with audio playback in real time, ensuring each visitor hears the right content at the right moment, while allowing guides to monitor progress, switch languages, and intervene manually when needed.
- GPS Guide Platform: design, configure, and manage all your GPS tours from one centralized dashboard. The GPS Guide web platform lets you create routes, assign multilingual audio content, manage users and devices, and track tour performance—streamlining operations and reducing errors across every tour.
Access to the GPS Guide app and platform is provided by Crystal Sound through secure client credentials.
Convert any audio file into a playlist
Platform that converts files (FLAC, WAV, AAC, OGG, etc.) and prepares playlists to upload content in MP3 format.
Optimizes the operational tasks of each tour
With a single action, it automatically inventories all devices and displays real-time battery status for each unit.
THEY TRUST US
THEY TRUST US
THEY TRUST US
CONTENT DOWNLOADER
DISTRIBUTE CONTENT TO ALL YOU AUDIOGUIDES IN SECONDS
Once the audio content is ready and formatted for use with the audioguides, the Content Downloader wirelessly distributes it to all devices at the same time. This process eliminates the need to upload files device by device every time content is updated, reducing errors, saving time, and making content management faster and more efficient.
KEY TECHNOLOGIES
TECHNOLOGIES THAT WORKS FOR YOU
Our proprietary technology simplifies setup, streamlines group control and ensures reliable performance, helping tour operators run guided experiences more efficiently.
AI adaptive configuration
Adjusts parameters to optimize user experience based on the environment.
CS.Tap&Connect
Quick and easy one-button pairing to instantly connect transmitters with multiple receivers
CS.LeaderControl
Smart remote control system that optimizes battery and coordinated group use, simplifying device management during the tour.
TECHNICAL RESOURCES & DOCUMENTATION
EVERYTHING YOU NEED TO KNOW
ABOUT SMART AUDIO GUIDE SYSTEM
PRODUCT BROCHURE
Features, applications and technical specifications of the system.
USER GUIDE
Setup, operation and usage recommendations.
TECHNICAL RESOURCES
Additional documentation, support materials and reference resources.
FAQs
WHAT TOUR OPERATORS
ASK US
The Smart Audioguide by Crystal Sound is a professional audio guide system designed for tour operators, guided tour agencies, museums, cultural sites, and sightseeing companies. It enables self-guided, GPS-triggered, or live-guided tours, all using the same device.
Unlike standard audioguides, the Smart Audioguide is a hybrid solution. It can work as:
A self-guided audioguide with pre-recorded content
A GPS audioguide with automatic playback based on location
A radioguide, allowing live interaction with a guide
This flexibility allows operators to adapt tours to different formats and audiences without changing hardware.
Using the GPS Guide platform, operators create routes with georeferenced points of interest.
When the tour starts, the guide’s or driver’s smartphone detects the GPS position and automatically triggers the correct audio content on the Smart Audioguides via Bluetooth—no manual control required.
Yes. The system supports walking tours, bus tours, panoramic tours, and boat excursions, making it ideal for urban sightseeing, hop-on hop-off services, and cultural routes.
The Smart Audioguide supports up to 20 languages on the same device, with up to 400 hours of stored audio content. This makes it perfect for international tourism and multilingual audiences.
Yes. Thanks to the MixGuide functionality, guides can interrupt or complement pre-recorded audio with live speech using a transmitter. Playback resumes automatically, creating a smooth hybrid experience.
Yes. The multi-speaker radioguide mode allows up to 4 transmitters to connect simultaneously to an unlimited number of receivers, enabling interactive and dynamic tours led by multiple guides.
Content management is centralized through:
A web-based admin platform for routes and GPS markers
CS.LeaderGuide app for playback control
CS.Converter for fast audio file conversion and playlist creation
Updates can be made remotely and deployed efficiently across devices.
The Smart Audioguide operates in the globally authorized 2.4–2.483 GHz frequency band, with a stable range of up to 150 meters. No licenses or certifications are required.
Yes. The devices feature a customizable housing, allowing tour operators and cultural institutions to apply their brand identity or logo.
Reduce device losses and save time
Our tour guide systems, combined with the CS.Counter app, allow guides to count devices in seconds, streamline preparation, and minimize equipment losses after every tour.
Fast charging and extended battery life
Fully charged in just 2 hours and offering up to 100 hours of operation—significantly longer than most tour guide systems on the market.
24/7 Technical support
Our expert team is available at all times to assist you, guide you, and resolve any questions or issues you may have with our devices
Secure payments & worldwide shipping
We offer multiple secure payment options and ship worldwide, adapting to your schedule and operational needs.
2 Year warranty with after sales service
All our devices come with a 2 year warranty and dedicated after-sales support, including remote assistance and training sessions, so you can operate with complete peace of mind.
Delivery & collection wherever you are
We handle both delivery and equipment collection, saving you time and simplifying logistics for your tour, event, or guided activity.
LET YOUR STORIES BE HEARD!
We help you identify the guided-tour system solution that best fits your business needs.
Email address
hello@crystalsound.eu
